Trusted by

IMI logo
University college dublin sutherland school of law logo
law society of ireland
newcastle university
nottingham law school logo

Enrol Today for £150

Learn from industry experts, video role play simulations, skill demonstrations and much more. Study in your own time and at your own pace.

Course Structure

This course is spread across two modules containing 43 lessons in total. The course culminates in a final assessment that will test your knowledge and understanding.

Time Commitment

Each lesson takes around 1 hour to complete with with additional reading and resources with overall course completion estimated at around 45 hours. The course map and timetable will help you schedule your studies and prepare for the assessment.


Bar Council of India

This course has been designed from the ground up to cover all aspects of the curriculum mandated by the Bar Council of India with respect to Mediation and Conciliation whereby all universities and Centres of Legal Education have been directed to incorporate these core subjects into the LLB degree course.

Introduction to Mediation - Theory, Practice and Skills

An online programme designed for the lawyers of the future

Module 1 - Conflict & Dispute Resolution

This module addresses foundational concepts in conflict theory and analysis, together with options and processes for the resolution of disputes. Students will be able to:

  • Identify causes and drivers of conflict in different contexts

  • Recognise what parties need in order for disputes to be resolved

  • Explain why alternative processes are particularly suited to resolving conflict

  • Describe latest development in dispute resolution and their impacts on practice

Module 2 - Communication Skills

This module considers the impact of communication on dispute resolution, and identifies appropriate communication strategies in the dispute resolution context. Students will be able to:

  • Explain how communication can escalate or help resolve disputes

  • Model communication skills in dispute resolution processes

  • Respond to challenges in cross-cultural communication

  • Suggest strategies for successful online communication

Module 3 - Mediation Theory, Principles & Process

This module explores the foundational principles of mediation, and how these translate into different process models. Students will be able to:

  • Distinguish between different styles and models of mediation

  • Describe the role and impact of the mediator in the process

  • Recommend a process model for different types of dispute

  • Draft the required documentation for mediation

Module 4 - Mediation Practice & Skills

This module focuses on core mediation skills and practice, and how these have evolved recently. Students will be able to:

  • Prepare effectively for mediation

  • Demonstrate key mediation skills and strategies

  • Work effectively with parties and advisers in mediation

  • Respond to new developments in the practice of mediation

Learn about the practice, process and skills of mediation from a faculty of internationally respected practitioners

Interactive and Immersive Lessons

There's no sitting back on this course. All lessons are fully interactive and help test your concentration and understanding at each phase.

Case Study Simulations

Learn what goes on behind the curtain of confidentiality in a commercial mediation. Watch how the dispute unfolds with twists and turns.

Lesson image

Expert International Faculty

Our expert faculty include leaders from the world of academia as well as some of the most respected international mediation practitioners.

Latest Developments in Mediation

Follow the latest developments in the field of mediation in India and further afield from regulatory developments to the impact COVID-19 has had on cross-border disputes.

Integrated Assessment

Our integrated modular quizzes and final assessment will test your knowledge and skills to the full.

Meet Your International Expert Faculty

Our international faculty of experts include some of the most respected names in dispute resolution. Here are just a sample of experts that feature in this course.

Enrol Today

Learn from industry experts, video role play simulations, skill demonstrations and much more. Study in your own time and at your own pace.

Why study with us?

  • Enhance your employability with industry-recognised professional credentials.

  • Fully interactive and immersive lessons to expand your knowledge and skills.

  • Access your lessons on any device; desktop, laptop, tablet or smart phone.

  • Learn at your own pace and in your own time - fit your studies around your business.

  • Case study simulations bring practice and skills to life.

Legal Practice is Changing - Are you Ready?

Chartered Institute of Arbitrators

Recognised Course Provider

Mediator Academy is a Recognised Course Provider for the Chartered Institute of Arbitrators (CIArb). Earn our Foundation Level Certificate in Commercial Mediation and show-off your newly acquired skills and knowledge. Successful completion of this course will also entitle you to become an Associate member of the Chartered Institute of Arbitrators. Joining as an Associate allows you to use the post-nominal letters ACIArb and also access all other CIArb member benefits.


  • What time commitment is required to complete the course?

    On average, it takes students 1 hour to complete a lesson in the course, plus some additional hours for reading and study of the resources. So in total you should complete this course over a period of 45 hrs. By studying little and often (a lesson per day) you'll be able to work your way methodically through the course to completion.

  • How long do I get access to the course?

    How long do I get access to the course? After enrolment you will have access to the course for 90 days.

  • How do I apply to be an Associate Member of the CIArb?

    After completing this course you can visit the CIArb website at www . ciarb . org or send an email to memberservices @ ciarb . org for enquiries on how to pay your annual subscription and admission fee. Remember to send your Mediator Academy certificate issued to you on successful completion of the course as evidence.

  • Do I need to be online to access the course?

    Yes, you will need a reasonably stable wifi or mobile internet connection to access the course. You can download the reading materials however to read them offline. We also recommend studying on a laptop or desktop for the best experience.

  • Can I skip back and forth in the Modules?

    You will not be able to skip forward in the course as it is essential that you study all the materials in order to pass the course assessment. You can of course go back to revisit materials you have covered already to review them.

  • Do I have to read all the articles and reports?

    Reading materials included with the course have been chosen carefully and represent the most up to date thinking and knowledge in the area. We recommend you read at least the resources referenced in the lessons, most are relatively short and offer a variety of perspectives on the issues you are studying. All resources can be downloaded and saved for you to review over time.

  • What do I have to do to pass the course?

    In order to pass the course you must complete the final assessment at the end of the course. You must score a minimum of 55% or more in the assessment to pass for the Chartered Institute of Arbitrators accreditation.