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Course Structure

This course is spread across two modules containing 34 lessons in total. Each module culminates in an assessment that will test your knowledge and understanding.

Time Commitment

Each module takes around 5 to 8 hours to complete with overall course completion time around 10-16 hours. Study at your own pace on this flexible programme.


Chartered Institute of Arbitrators

Recognised Course Provider

Mediator Academy is a Recognised Course Provider for the Chartered Institute of Arbitrators (CIArb). Enrol in our Foundation Certificate in Commercial Mediation today. Successful completion of this course will also entitle you to become an Associate member of the CIArb. Joining as an Associate allows you to use the post-nominal letters ACIArb and also access all other CIArb member benefits.

Enrol Today for £150 (inc. VAT)

Learn from industry experts, video role play simulations, skill demonstrations and much more. Study in your own time and at your own pace.

Learn about the practice, process and skills of Commercial Mediation

Expert International Faculty

Our expert faculty include leaders from the world of academia as well as some of the most respected international mediation practitioners.

Mediator Academy Lesson

Case Study Simulations

Learn what goes on behind the curtain of confidentiality in a commercial mediation. Watch how the dispute unfolds with twists and turns.

Lesson image

Interactive and Immersive Lessons

There's no sitting back on this course. All lessons are fully interactive and help test your concentration and understanding at each phase.

Latest Developments in Mediation

Follow the latest developments in the field of mediation from regulatory developments to the impact COVID-19 has had on cross-border disputes.

Integrated Assessment

Our integrated modular assessments will test your knowledge and skills to the full. The pass mark for this course is 55% (CIArb Requirement).

Meet Your International Expert Faculty

Our international faculty of experts include some of the most respected names in dispute resolution. You will learn directly from some of the most experienced commercial mediators from around the globe.

Module 1 - Learning Outcomes

This module addresses how the mediation process works, what it's benefits and limitations are and how lawyers can work with the process to improve outcomes.

  • Define and describe the key features of the mediation process.

  • Compare and contrast different process models and mediation styles.

  • Describe the role of the mediator and list their key skills and attributes

  • Identify emerging practice areas and future developments in mediation

Module 2 - Learning Outcomes

This module explores why commercial mediation is different, how it is structured and what key skills are required to guide clients successfully through the process.

  • Explain why mediation is growing rapidly at present.

  • Apply process and skills knowledge to a case scenario.

  • Prepare appropriately and draft the required documentation.

  • Recommend and demonstrate different skills and strategies for different stages of the process.

Legal Practice is Changing - Are you Ready?

Start learning today for £150 (inclusive of VAT)

Why study with us?

  • Enhance your employability with industry-recognised professional credentials.

  • Fully interactive and immersive lessons to expand your knowledge and skills.

  • Access your lessons on any device; desktop, laptop, tablet or smart phone.

  • Learn at your own pace and in your own time - fit your studies around your business.

  • Case study simulations bring practice and skills to life.

Enrol Today for £150

Learn from industry experts, video role play simulations, skill demonstrations and much more. Study in your own time and at your own pace.


  • What forms of payment do you accept?

    We accept all major debit and credit cards. You can also pay in full using PAYPAL.

  • What time commitment is required to complete the course?

    On average, it takes students between 10 and 15 hours to complete all the lessons in the course, plus some additional hours for reading and study of the resources.

  • How long do I get access to the course?

    How long do I get access to the course? After enrolment you will have access to the course for 90 days. If you require an extension of time please don't hesitate to get in touch with us so we can arrange this for you.

  • How do I apply to be an Associate Member of the CIArb?

    After completing this course you can visit the CIArb website at or send an email to [email protected] for enquiries on how to pay your annual subscription and admission fee. Remember to send your Mediator Academy certificate issued to you on successful completion of the course as evidence.

  • Do I need to be online to access the course?

    Yes, you will need a reasonably stable wifi or mobile internet connection to access the course. You can download the reading materials however to read them offline.

  • Can I skip back and forth in the Modules?

    You will not be able to skip forward in the course as it is essential that you study all the materials in order to pass the course assessment. You can of course go back to revisit materials you have covered already to review them.

  • Do I have to read all the articles and reports?

    Reading materials included with the course have been chosen carefully and represent the most up to date thinking and knowledge in the area. We recommend you read at least the resources referenced in the lessons, most are relatively short and offer a variety of perspectives on the issues you are studying. All resources can be downloaded and saved for you to review over time.

  • What do I have to do to pass the course?

    In order to pass the course you must complete both Modules and the assessments at the end of both Modules. You must score a minimum of 55% or more in both Module Assessments to pass for the Chartered Institute of Arbitrators accreditation.