Selling Mediation - How to market and sell yourself

Selling Mediation - The Art of Attracting Clients

Mediator Academy is a

Recognised Course Provider

Mediator Academy is a Recognised Course Provider for the Chartered Institute of Arbitrators (CIArb)

Take the next step in your dispute resolution career and complete one of our Foundation Level Courses and the first stage of the CIArb's world renowned training programme. 

Successful completion of one of our Foundation Level Courses course will entitle you to become an Associate member of the Chartered Institute of Arbitrators.

Mediator Academy is a


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The Secret of a Values-based Sales Methodology

Mediation can be viewed as a distress purchase. Whether this makes mediation a tough sell we don't know. What we do know however is that very few mediators have an efficient and successful sales methodology.

This course will inspire, inform and give you the strategies 

to build a referral system that attracts clients who need your services.

INTRODUCTION - The Secret of a Successful Sales Methodology
  • Learning outcomes
  • Three Stages to Sales Success 
  • Leveraging Your Referral Network [FREE TRIAL]
  • Meet the experts
MODULE 2 - How to Sell Without Selling - The Mediator's Way
  • Selling Mediation - The Paradigm Shift
  • Selling When You Don't Like Selling
  • Reaching Your Market
  • A Strong Irresistible Value Proposition
  • Expert Tactics for Marketing Mediation

MODULE 1 - Get Your Referral Engine Firing

  • Strategic Networking (What, Why and How)
  • Instant Impact and the 3 Keyword Rule
  • Conversational tactics and the Follow-up
  • Breaking the Ice and Working the Room [FREE TRIAL]

MODULE 3 -Taking Action

  • Connecting with and Attracting Clients - Top 10 Ideas
  • Planning Your Event Strategy - Checklist and Guide
  • Surprise Bonus

Delivering the highest quality educational resources to those at the front line of dispute resolution.

Meet Your Course Tutors

Heather is known as a Networking & Personal Brand Expert and Boardroom Match-Maker and speaks, trains, coaches and writes about these skills and opportunities. For the last 15 years, using a very down to earth and practical approach, she has helped people to communicate their roles, strengths and value more confidently and to engage more both internally and externally. As a professional networker she loves connecting people and has created a unique service called Boardroom Ready, connecting senior executives and companies. 

Heather White

Networking Expert, Coach and Speaker

Alec is the author of No1 best seller Vital Conversations. He's an outstanding speaker and expert in facilitation, training, coaching and organisation change. His specific passion is in helping change culture in large organisations starting with the mindset. Alec is also an accredited mediator and has successfully introduced conflict resolution programmes into many FTSE 100 companies. Prior to setting up OptimusOD he ran the sales school at IBM where he taught 1000's of young sales executives the art and science of sales. Alec's values-based approach to sales has transformed his business and his professional relationships.

Alec Grimsley

CEO OptimusOD


The course requires a time commitment of approximately 2 hours. You can learn in your own time, at your own pace on any computer or device. Unlike a classroom-based course you can watch the course tutors deliver your lessons and revisit the content and resources at your own convenience.


The course includes video and multi-media lessons with our expert faculty of international mediators, practical learning activities  and downloadable resources. Towards the end of the course our Becoming a Mediator Test will give you insights into the field that might best suit you.

Digital Certificate

When you complete this course you will earn a CPD digital certificate to account for the 2 hours of learning effort. Our digital certificates use blockchain credentialing technology and enable you to show off your skills on LinkedIn and other professional platforms. 


Mediator Academy is a Recognised Course Provider for the Chartered Institute of Arbitrators. All our Foundation Level Courses have been rigorously assessed for our evidence-based approach to learning design methodology, and the quality of content has been optimised for the online classroom.


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Get a credible proof of skill and competence

Earn a Digital Certificate & 2 CPD hrs

Earn our Professional Development Certificate when you successfully complete this course. Our digital certificates use blockchain credentialing technology to issue a verifiable credential that increases third-party confidence in the authenticity of your certificate and enable you to show off your skills on LinkedIn profiles, websites and your digital CV.

Get a credible proof of skill and competence

Learn directly from acknowledged experts

Aled Davies

Founder | CEO

Mediator Academy

14-Day 100% No Questions Asked Money Back Guarantee

If for any reason you decide this course is not for you or it doesn’t exceed your expectations then simply send me an email and I will personally issue you a full 100 % REFUND IMMEDIATELY.


"The ability to explore an enormous range of content by people respected and recognized in the field of mediation in a self-paced way was the icing on the cake."

Halee Burg


Boston | USA

"Mediator Academy with Aled Davies is one of the finest mediation resources on the web - connecting with top mediators and accessing the latest ideas. For me, it is indispensable."

Stephen Twist

Mediator | Barrister


"Mediator Academy combines the very best professional and academic resources conveniently in one place. The high calibre of mediators distinguish this from any other mediation resource."

Professor Helena Nadal Sanchez

Academic | Mediator

Madrid | Spain

'Mediation is the fastest growing dispute resolution method internationally.'


(VAT Inc.)

Free Preview

14-Day 100% No Questions Asked
Money Back Guarantee

If for any reason you decide this programme is not for you or it doesn’t exceed your expectations
then simply send us an emial and we’ll issue a full 100 % REFUND IMMEDIATELY.


To cover the core materials of the course, you should invest a minimum of 2hrs. This time can be broken up into modules. To assist you in planning your time, the time commitment for each module and learning activity is indicated. 
We accept VISA, MasterCard, American Express and debit or bank cards with a VISA or MasterCard logo.
You can access the course for three months, and work through the content as often as you like.
We offer a cast-iron guarantee of 14-days no questions money-back guarantee. So if we fail to exceed your expectations or you simply decide that it’s not for you then all you need to do is send an email within the 14-day period to notify us of your decision and we’ll issue a full 100% refund immediately.
Once you have completed the course you'll receive your Digital Certificate equivalent to 2 CPD Hours. The next step is to take one of our Foundation Level Certificates which are accredited by the CIArb and entitle you to join as an Associate adding the ACIArb post nominals to your name. 
The Chartered Institute of Arbitrators (CIArb) is an international centre of excellence for the practice and profession of alternative dispute resolution. It has a growing membership of 15,000 and is based across 133 countries. Learn more about the CIArb here:
The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually anything of value - including our digital certificates. When we store a credential on the blockchain we cryptographically seal a record of the credential at the exact time it’s created so that others can be absolutely certain that the Certificate hasn’t been altered since it was issued.
There are a number of benefits to this:
1. Once we've recorded a credential on the Blockchain it cannot be altered, faked or spoofed. If someone attempts to create a credential that looks like your credentials it won't verify against the Blockchain record. 
2. With paper certificates a key barrier to fraud could be broken with Photoshop or photocopier skills. With digital credentials fraud is harder and puts the onus on our cyber security. Adding your credentials to the Blockchain makes this even stronger because there's a record of the credential that's impossible to change.
3. No private or personal information is stored on the Blockchain. The only thing stored on the Blockchain is a series of numbers mathematically derived from the credential information. We can use this series of numbers to verify that the content displayed matches the original record.
4. Third party trust and confidence in the authenticity of the credential  is radically increased.
4. You can display your certificate on your LinkedIn profile and other digital assets.

You can access the course on any device, desktop, laptop, tablet or smartphone, irrespective of what operating system it runs. Some writing will be required, this can be done on your device, or the old fashioned way, with pen and paper. You can also switch easily back and forth between devices. The one thing you will need is a reasonably reliable and rapid internet connection.